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Really impressed by the level of service I received today from the entire staff here and especially Michael Theodoridis. I travel frequently and find it hard to schedule time for maintenance, but I called this morning and they were able to take my car today and hold onto it until I return from business. I hate going to dealerships because they are usually filled with crabby old men in cheap suits, but everyone here was polished and pleasant and really went out of their way to accommodate, even arranging me a ride home. I did not purchase my car at this dealer and my service is covered by a maintenance plan so they didn't do this for a sale, it's just their standard of service. If this is the level of after-sales service that can be expected, I see no reason to purchase a vehicle elsewhere and after this experience I will certainly return here for my next.
in the last week
We had a great experience with Britney. She was patient and knowledgeable and was able to give us the best options and advice based on our situation. We ended up getting a Range Rover Sport and couldn't be happier. The service is so good, we actually referred some friends and they just got the same car as us last week! haha
a month ago
I recently purchased a Jaguar F-Pace Sport at Grand Touring. We simply dropped into the showroom to browse and couldn't help but purchase this beautiful car. I can't say enough about the exemplary service by the entire team. Our sales person Brittany went above and beyond to make the experience outstanding; she made sure the car had every option I wanted added in a timely manner and even came to the showroom on her day off the day I picked up the vehicle to ensure I was happy. I have purchased a number of luxury cars and the service from Grand Touring has been the best!
2 months ago
Recently purchased a Jaguar I-Pace from Grand Touring Automobiles - love this electric vehicle; what performance! Our representative, Brittney, was excellent. She provided us with all the information we needed to make our buying decision easy. This was a vehicle we had to order, and Brittney kept us informed all the way through, from the initial purchase through to delivery - really nice job. If you are looking for a well constructed electric vehicle, with great performance, they looks better than a Tesla and is much more affordable, the you can’t go wrong with the I-Pace; and see Brittney at Grand Touring Automobiles, she will provide superb service.
2 months ago
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