Super Luxury Service Manager - downtown service team

About Us

Grand Touring Automobiles is Canada’s premier luxury and exotic vehicle dealer group. As we continue to grow, we are seeking an experienced Super Luxury Service Manager to lead our service department with a commitment to delivering an exceptional ownership experience in Toronto.

Key Responsibilities:

• Oversee daily operations of the service department, ensuring efficiency and excellence in customer service.
• Lead, coach, and develop the service team to maintain the highest standards of luxury automotive care.
• Maintain strong relationships with clients, ensuring seamless communication and premium service experiences.
• Monitor department KPIs, optimize workflow, and ensure compliance with manufacturer standards.
• Coordinate with Parts and Sales departments to enhance operational synergy.
• Manage budgets, inventory, and warranty processes effectively.

Qualifications:

• Minimum 5 years of experience in a Service Manager or similar role, preferably in luxury or high-performance automotive brands.
• Strong leadership and team-building skills with a customer-first mindset.
• Knowledge of Aston Martin, Rolls-Royce, and Bentley service standards is an asset.
• Excellent problem-solving, organizational, and communication skills.
• Ability to thrive in a fast-paced, customer-driven environment.
• Profiecient in CDK

Why Join Us?

• Be part of a world-class luxury automotive team in a brand-new state-of-the-art facility.
• Competitive salary, performance incentives, and comprehensive benefits package.
• Opportunity to work with some of the most prestigious automotive brands in the world.